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Corbis realigns global sales operation

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Cobis employees get a pink slipCorbis has announced the lay-off of 125 employees in an effort to streamline its customer service operations.  The lay-offs affect all regions of the company’s global operations and will entail the fading out of some local offices and replacing them with regional sales centers and outside sales teams for which the company is actively recruiting.


According to Ivan Purdie, Corbis’ London-based SVP of Sales and Service, the realignment of sales personnel is driven by the need to serve customers more effectively. “We’re streamlining customer service by introducing convenient, highly responsive regional contact centers in Europe and North America. The new multi-lingual contact centers will enable the company to better serve all markets where it has operations today while phasing out brick-and-mortar locations in select smaller markets during the first half of 2008.”
  
Purdie says the offices to be phased out include Chicago, Montreal, Madrid, Hamburg, Amsterdam, Brussels, Singapore and Melbourne. The plan also entails hiring more sales personnel for the contact centers of London and New York as well as building a sales team in China.

The plans do not affect the sales team at the recently acquired Veer in any way, Purdie says.  “This move  simply exemplifies our go-to-market approach at Corbis.  It’s much too soon to say exactly how Corbis and Veer will integrate.” 

The company’s press-release about the planned changes also points out that they “represent an important step forward towards profitability."

Web: http://pro.corbis.com 

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